How Teams Use Folge

From IT support to customer success, education to documentation – discover how teams across industries use Folge to save 10+ hours per week on documentation and training.

10+
Hours Saved Weekly
80%
Faster Onboarding
50%
Fewer Support Tickets
IT Support

Solve Tickets 10x Faster

Stop answering the same questions repeatedly. Create visual step-by-step guides once, share them forever. Your IT team focuses on complex issues, customers solve simple problems themselves.

⏱️ 10 min to create guide 📉 50% fewer tickets 💰 Huge time savings
  • ✓ Self-service knowledge base

    Customers find answers instantly without creating tickets

  • ✓ Visual troubleshooting

    Screenshots + annotations = crystal clear instructions

  • ✓ Always up-to-date

    Update guides in minutes when software changes

See IT Support Use Case →
IT Support Documentation
Customer Success Guides
Customer Success

Scale Your Support Team

Give your customer service team superpowers. Create interactive guides that answer common questions instantly. Reduce response time from hours to seconds.

🚀 Instant answers 😊 Higher satisfaction 📊 Track usage
  • ✓ Product walkthroughs

    Show new users how to get value from your product immediately

  • ✓ Feature tutorials

    Help customers discover and use advanced features

  • ✓ Embed anywhere

    Add guides to help docs, email, chat, or your app

See Customer Success Use Case →
Onboarding & Training

Onboard 80% Faster

Get new hires productive from day one. Replace boring PDFs and long meetings with interactive visual guides. They learn by doing, not by reading.

⚡ Quick setup 📈 Better retention ✅ Track progress
  • ✓ Software training

    Train employees on internal tools with visual step-by-step guides

  • ✓ Process documentation

    Document workflows once, use forever across the team

  • ✓ Self-paced learning

    Employees learn at their own speed with interactive checklists

See Onboarding Use Case →
Employee Onboarding
Education Tutorials
Education

Teach Software Skills Visually

Help educators focus on teaching, not tech support. Create visual walkthroughs for software tools so students can learn independently. Works great for online and in-person classes.

👩‍🏫 More teaching time 📚 Reusable resources 🎓 Student-friendly
  • ✓ Software tutorials

    Teach Excel, Photoshop, coding tools with visual guides

  • ✓ Homework help

    Students reference guides at home when stuck

  • ✓ Accessible learning

    Visual format helps all learning styles

See Education Use Case →
Documentation

Replace Long Docs with Visual Guides

Nobody reads 50-page documentation. Create simple visual guides instead. Technical and business processes become clear when shown, not written.

📝 10x faster to create 👀 Actually gets read 🔄 Easy to update
  • ✓ API documentation

    Visual guides show exactly how to integrate your API

  • ✓ SOPs & workflows

    Standard operating procedures people actually follow

  • ✓ Technical specs

    Complex processes made simple with screenshots + annotations

See Documentation Use Case →
Business Documentation

Ready to Save 10+ Hours Per Week?

Join thousands of teams creating better documentation, faster training, and happier customers.

System Requirements: Windows 7 ( partial support), 8, 8.1, 10, 11 (64-bit only). OSX > 10.10. Available in 🇬🇧, 🇫🇷, 🇩🇪, 🇪🇸 , 🇮🇹, 🇳🇱, 🇵🇹/🇧🇷 and 🇯🇵 languages.

Free forever up to 5 guides • $89 one-time for unlimited • All future updates included

4.8★
From 99 reviews
1,000+
Happy users
10 min
Average guide time
Drawing Moonlanding

Start creating your documentation right now!

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System Requirements: Windows 7 ( partial support), 8, 8.1, 10, 11 (64-bit only). OSX > 10.10. Available in 🇬🇧, 🇫🇷, 🇩🇪, 🇪🇸 , 🇮🇹, 🇳🇱, 🇵🇹/🇧🇷 and 🇯🇵 languages.
The Gold Standard Of Guide Creation
Jonathan, Product Director