App has started downloading. Please read following:
If you are installing Folge on a Windows 10 computer, you may get a message stating: "Windows Defender SmartScreen prevented an unrecognizable app from starting. Running this app might put your PC at risk."
Installing Folge will not put your computer at risk. You can safely ignore this message and continue with your installation:
Select the More Info link.
Click the Run anyway button.
What does the message mean?
The Windows Defender SmartScreen is a way for Microsoft to alert you that an app seems suspicious. In our case, this message is a false-positive. According to Microsoft documentation, once enough people have installed this release of Folge, and established the 'reputation' of the program, Microsoft will turn this message off for future installations.
If you have any questions please use chat in right bottom corner of the page or email us firstname.lastname@example.org
Use Folge for IT Support
Create quick tutorials outlining technical solutions to common problems.
Free your IT team up to focus on the most advanced queries
The whole reason organizations create an IT support team is to have a group of highly-trained professionals on hand to tackle technical issues that customers (or employees) run into. Yet these professionals often spend a considerable portion of their time solving the same old problems using the same-old solutions.
What’s the alternative? (Hint: It’s not to make your customers figure things out for themselves.)
Create a step-by-step guide to your most common IT problems on Folge. The experience for the customer is just the same as a professional talking them through the process (if not better), but your support team will win back hours of their time. Talk about a win-win situation.
Usually, the process of making tutorials is challenging and time-consuming, but Folge makes it simple. Simply start the capture mode on your computer and record yourself carrying out the solutions to generic queries. You can also edit the tutorials by adding text, zoom, or other features — whatever you need to make the guides as easily understandable as possible.
The result is efficient, quick walkthroughs that will make the lives of everyone involved easier.