Create visual step-by-step guides once, share them forever. Free your IT team to focus on complex problems, not repetitive tickets.
You hired skilled IT professionals to solve complex technical challenges. Instead, they're spending 60% of their time on repetitive questions that could be solved with clear documentation.
80% of support tickets are variations of the same 20 problems. Your team solves them over and over, through email, chat, and phone calls.
Each repetitive ticket costs 15-30 minutes of expert time. That's 10-20 hours per week that could be spent on infrastructure improvements, security, or strategic projects.
Employees wait hours for simple answers. IT staff feel underutilized. Everyone's frustrated with the status quo.
Create visual step-by-step guides with screenshots that anyone can follow. No more reading through walls of text. No more guessing what "click the settings icon" means.
Turn your most frequent tickets into self-service guides
Employees solve problems themselves with visual guides
Instant access to solutions vs. waiting for support response
Per IT staff member, per week. Focus on strategic work.
IT staff and employees both get what they need, faster
From problem to published guide in under 15 minutes
Open Folge and click "Record". That's it.
Walk through the solution normally. Folge captures every click.
Highlight buttons, add arrows, zoom on important details.
Export to PDF, HTML, or publish to your help center.
Join thousands of IT teams using Folge to reduce support tickets and free up time for strategic work.
$89 one-time payment • Mac & Windows • 100% offline • 7 export formats
Give your customer service team a break by creating interactive guides to respond to their queries.
Get your team ready for action ASAP by giving them a new kind of training material.
Help educators spend more time on what really matters by giving them walkthroughs for their IT software.
No more need for long instructions or documents — just create simple guides instead.
Folge is a desktop application. Download and use it for free forever or upgrade for lifetime features and support.
The Gold Standard Of Guide Creation
