Free template

Employee Onboarding SOP Template

Free, ready-to-use standard operating procedure for new hire onboarding. Copy, customize, or create it in Folge with screenshots and checklists.

What is an Employee Onboarding SOP?

An Employee Onboarding Standard Operating Procedure (SOP) is a documented process that HR and managers follow to welcome new hires, set up their accounts and workspace, and integrate them into the team consistently.

This template helps you run onboarding the same way every time—reducing oversights, speeding up time-to-productivity, and improving new hire experience. Use it with employee onboarding checklists for a complete system.

When to Use This SOP Template

HR Teams

Standardize how every new employee is onboarded across departments

Managers

Give team leads a clear checklist so nothing is missed

IT & Facilities

Coordinate accounts, equipment, and access in a defined order

Remote & Hybrid

Document shipping, access, and virtual orientation steps

Employee Onboarding SOP Template

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📋 Template Overview

Purpose: To ensure every new employee receives a consistent, complete onboarding experience

Scope: HR, hiring managers, IT, and facilities staff involved in new hire setup

Time Required: Pre-arrival through first week (spread across multiple days)

Tools Needed: HRIS, IT provisioning system, email/identity provider, equipment inventory

Step-by-Step Procedure

1
Pre-Arrival (Before Day 1)

Action:

  • Send welcome email with first-day logistics (time, place, who to ask for, what to bring)
  • Request paperwork and signed documents (contract, tax forms, NDA if applicable)
  • Create employee record in HRIS and notify IT of start date
  • Order equipment (laptop, phone, accessories) and arrange shipping or desk setup
  • Reserve workspace or confirm remote setup; prepare access badges if applicable
  • Assign buddy or mentor and add new hire to relevant team channels/calendar

Expected Outcome: New hire has clear instructions; systems and workspace are ready for Day 1

2
Day 1 — Arrival & First Impressions

Action:

  • Greet new hire at reception (or send remote welcome and schedule video intro)
  • Complete any remaining paperwork and verify identity documents
  • Provide workspace tour, restrooms, break room, and emergency procedures
  • Hand over equipment and verify it powers on; provide login instructions
  • Introduce to manager and team; schedule 1:1 with manager for same day
  • Share company handbook, org chart, and key policies; confirm receipt

Expected Outcome: New hire feels welcome and has the basics to start work

3
Accounts, Access & Systems

Action:

  • Provision email and core identity (e.g. Google Workspace, Microsoft 365, SSO)
  • Create accounts for required tools: Slack/Teams, project tools, HR portal, etc.
  • Grant access to shared drives, folders, and apps per role/department checklist
  • Set up payroll and benefits enrollment; confirm first pay date and method
  • Document all credentials and access in a secure way; remind new hire to change initial password

Expected Outcome: New hire can log in to all necessary systems and access role-appropriate resources

4
Orientation & Training

Action:

  • Schedule and deliver company-wide orientation (culture, values, safety, compliance)
  • Assign role-specific training (e.g. systems, processes, SOPs) and track completion
  • Share step-by-step guides or SOPs for recurring tasks; use Folge to capture workflows
  • Introduce key stakeholders and explain how to get help (IT, HR, manager)

Expected Outcome: New hire understands how the company works and how to do their job

5
First Week Check-In & Follow-Up

Action:

  • Manager holds end-of-week-1 check-in: questions, blockers, first impressions
  • HR sends short survey or call to gather feedback on onboarding experience
  • Confirm all access is working; resolve any IT or equipment issues
  • Update onboarding checklist and HRIS; note any process improvements for next time

Expected Outcome: New hire is set up for success; process improvements are captured for future onboarding

Best Practices for Employee Onboarding

✓ Start Before Day 1

Pre-arrival communication and setup reduce Day 1 stress and show you're organized. Send logistics and paperwork early.

✓ Use Checklists

Assign a single checklist (or this SOP) per new hire so HR, IT, and manager know who does what. Track completion in your HRIS or project tool.

✓ Document Your Real Process

Capture your actual workflows in Folge so new hires get visual, step-by-step guides for your tools and processes—not generic text.

✓ Assign a Buddy

A peer buddy or mentor gives new hires a go-to person for quick questions and helps them feel part of the team faster.

Create This SOP in Minutes with Folge

Capture your real onboarding workflow with screenshots. Add checklists, annotations, and export to PDF or your wiki.

  • Capture your actual workflow
  • Add annotations & highlights
  • Export to PDF, Word, or HTML
System Requirements: Windows 7 ( partial support), 8, 8.1, 10, 11 (64-bit only). OSX > 10.10. Available in 🇬🇧, 🇫🇷, 🇩🇪, 🇪🇸 , 🇮🇹, 🇳🇱, 🇵🇹/🇧🇷 and 🇯🇵 languages.

Frequently Asked Questions

How long should employee onboarding take?

Formal onboarding often spans the first week to first 90 days. This SOP focuses on the critical first week (pre-arrival through Day 5). You can extend it with 30- and 90-day check-ins and role-specific training milestones.

How do I onboard remote employees?

Use the same steps but adapt: ship equipment in advance, do tours and intros via video, use shared docs and async videos for orientation. Document your remote setup (VPN, tools, shipping) in a dedicated section of this SOP.

Can I turn this into a visual guide with screenshots?

Yes. Use Folge to record your screen while you provision accounts, share folders, or walk through your HRIS. You'll get a step-by-step SOP with real screenshots that new hires and IT can follow.

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System Requirements: Windows 7 ( partial support), 8, 8.1, 10, 11 (64-bit only). OSX > 10.10. Available in 🇬🇧, 🇫🇷, 🇩🇪, 🇪🇸 , 🇮🇹, 🇳🇱, 🇵🇹/🇧🇷 and 🇯🇵 languages.
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