Free template

Data Backup & Recovery SOP Template

Free, ready-to-use data backup and recovery SOP template. Protect critical systems with consistent backup procedures and tested recovery plans. Copy, customize, or create it in Folge with screenshots.

What is a Data Backup & Recovery SOP?

A Data Backup & Recovery Standard Operating Procedure (SOP) is a documented process that IT teams follow to regularly back up critical data, verify backup integrity, and restore systems when data loss occurs.

This template ensures your organization has a reliable, tested backup strategy that protects against hardware failures, ransomware, accidental deletion, and natural disasters. It covers backup scheduling, storage management, integrity checks, and step-by-step recovery procedures.

When to Use This SOP Template

IT Infrastructure Teams

Standardize backup procedures across servers, databases, and cloud services

Disaster Recovery Planning

Ensure your team can restore operations quickly after any data loss event

Compliance Requirements

Document backup procedures for SOC 2, HIPAA, GDPR, and other compliance frameworks

MSP & Managed Services

Provide consistent backup management across multiple client environments

Data Backup & Recovery SOP Template

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📋 Template Overview

Purpose: To ensure critical data is backed up consistently, stored securely, and can be recovered reliably when needed

Scope: All IT staff responsible for server, database, and cloud backup operations

Time Required: 30-60 minutes for daily verification; 2-4 hours for recovery testing

Tools Needed: Backup software (Veeam, Acronis, AWS Backup, etc.), storage infrastructure, monitoring dashboard

Step-by-Step Procedure

1
Define Backup Scope and Schedule

Action:

  • Inventory all critical systems, databases, and file shares that require backup
  • Classify data by recovery priority:
    • Tier 1 (Critical): Production databases, customer data, financial records — backup every 4-6 hours
    • Tier 2 (Important): Application servers, email, file shares — daily backup
    • Tier 3 (Standard): Development environments, archives — weekly backup
  • Define Recovery Point Objective (RPO) and Recovery Time Objective (RTO) for each tier
  • Document the backup schedule in the monitoring system

Expected Outcome: Complete inventory of systems with assigned backup tiers and schedules

2
Configure Backup Jobs

Action:

  • Open your backup management console (Veeam, Acronis, AWS Backup, etc.)
  • Create backup jobs for each system according to the schedule:
    • Select the source (server, database, VM, or file share)
    • Choose backup type: full, incremental, or differential
    • Set the destination storage (local NAS, offsite, or cloud)
    • Configure retention policy (e.g., 30 daily, 12 monthly, 7 yearly)
  • Apply the 3-2-1 rule: 3 copies, 2 different media types, 1 offsite
  • Enable encryption for all backup data at rest and in transit
  • Set up email/Slack notifications for job success, warnings, and failures

Expected Outcome: All backup jobs configured, scheduled, and sending notifications

3
Verify Backup Completion Daily

Action:

  • Check the backup monitoring dashboard each morning
  • Review overnight backup job results:
    • Confirm all scheduled jobs completed successfully
    • Check backup sizes match expected ranges (sudden drops may indicate issues)
    • Review any warnings or partial failures
  • For any failed jobs:
    • Check error logs for the root cause
    • Resolve the issue (disk space, network, permissions, etc.)
    • Re-run the failed backup manually
    • Document the failure and resolution in the backup log
  • Verify offsite/cloud replication completed within expected timeframes

Expected Outcome: All backups verified as successful or failures documented and resolved

4
Test Backup Recovery (Monthly)

Action:

  • Select a different system each month for a full recovery test
  • Perform the test restore in an isolated environment:
    • Restore a VM or server from the most recent backup
    • Verify the restored system boots and services start correctly
    • Check data integrity — compare file counts, database row counts, or checksums
    • Test application functionality on the restored system
  • Record the recovery time and compare it against RTO targets
  • Document any issues encountered during recovery
  • Update procedures if recovery steps have changed

⚠️ Important: A backup that hasn't been tested is not a backup. Monthly recovery tests are essential to ensure your backups actually work.

Expected Outcome: Recovery test completed, time logged, and any issues documented

5
Execute Emergency Data Recovery

Action:

  • When data loss is reported:
    • Assess the scope — which systems, how much data, when did the loss occur
    • Identify the most recent clean backup point (before the issue started)
    • Notify stakeholders of the estimated recovery time
  • Begin the restore process:
    • For file-level recovery: restore specific files/folders from the backup
    • For full system recovery: restore the entire VM or server image
    • For database recovery: restore to the identified recovery point
  • Verify the restored data:
    • Confirm data integrity and completeness
    • Test application functionality
    • Have the requesting team validate their data

Expected Outcome: Data restored to the most recent clean state, verified by the requesting team

6
Document and Review

Action:

  • After any recovery event, complete a post-incident report:
    • Root cause of data loss
    • Time to detect the issue
    • Time to restore (compare against RTO)
    • Amount of data lost (compare against RPO)
    • Lessons learned and preventive measures
  • Review backup storage capacity quarterly:
    • Check available storage space on all backup destinations
    • Archive or delete expired backups per retention policy
    • Plan capacity expansion if usage exceeds 70%
  • Update this SOP with any process improvements

Expected Outcome: Incident documented, storage reviewed, and SOP updated with lessons learned

Best Practices for Data Backup & Recovery

✓ Follow the 3-2-1 Rule

Keep at least 3 copies of your data on 2 different media types with 1 copy stored offsite or in the cloud. This protects against single points of failure.

✓ Test Recoveries Regularly

Run a full recovery test at least monthly. Rotate through different systems so every critical system gets tested at least once per quarter.

✓ Encrypt Everything

Encrypt backup data both at rest and in transit. Store encryption keys separately from the backup media to prevent a single breach from compromising both.

✓ Monitor Proactively

Set up alerts for backup failures, storage capacity thresholds, and replication lag. Don't wait for a disaster to discover your backups have been failing for weeks.

✓ Protect Against Ransomware

Use immutable or air-gapped backups that cannot be encrypted or deleted by ransomware. Keep at least one backup copy completely disconnected from the network.

✓ Document Your RPO/RTO

Clearly define how much data loss is acceptable (RPO) and how quickly you need systems back online (RTO) for each system tier. These drive your entire backup strategy.

Create This SOP in Minutes with Folge

Stop copying and pasting templates. Create interactive, screenshot-based SOPs that your team will actually use.

  • Capture your actual backup workflow
  • Add annotations & highlights
  • Export to PDF, Word, or HTML
System Requirements: Windows 7 ( partial support), 8, 8.1, 10, 11 (64-bit only). OSX > 10.10. Available in 🇬🇧, 🇫🇷, 🇩🇪, 🇪🇸 , 🇮🇹, 🇳🇱, 🇵🇹/🇧🇷 and 🇯🇵 languages.

Frequently Asked Questions

How often should I back up my data?

It depends on your Recovery Point Objective (RPO). Critical production databases may need backup every 4-6 hours or even continuous replication. Standard file shares typically need daily backups. Development environments can be backed up weekly. Match your backup frequency to how much data you can afford to lose.

What is the 3-2-1 backup rule?

The 3-2-1 rule means keeping 3 copies of your data, on 2 different types of media (e.g., local disk and cloud), with 1 copy stored offsite. Some organizations extend this to 3-2-1-1-0: adding 1 immutable copy and 0 errors (verified by testing).

How do I test if my backups actually work?

Perform a full recovery test in an isolated environment. Restore a system from backup, verify it boots correctly, check data integrity (file counts, checksums, database consistency), and test that applications work. Record the recovery time and compare it to your RTO target.

How do I create a visual backup SOP with screenshots?

Use Folge to capture your screen as you configure backup jobs, check monitoring dashboards, and perform recovery tests. Folge takes screenshots at each step and lets you annotate them with arrows, highlights, and instructions. Export the finished guide to PDF, Word, or HTML.

How do I protect backups from ransomware?

Use immutable backups that cannot be modified or deleted for a set retention period. Store at least one copy on air-gapped media (disconnected from the network). Enable MFA on backup management consoles, and restrict backup admin access to dedicated service accounts.

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System Requirements: Windows 7 ( partial support), 8, 8.1, 10, 11 (64-bit only). OSX > 10.10. Available in 🇬🇧, 🇫🇷, 🇩🇪, 🇪🇸 , 🇮🇹, 🇳🇱, 🇵🇹/🇧🇷 and 🇯🇵 languages.
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