Free templates

IT & Tech Support SOP Templates

Standard operating procedure templates for help desk, password resets, software installation, and other IT support workflows. Download free, customize, or create with Folge.

Password Reset SOP

Secure, standardized procedure for resetting user passwords with identity verification steps.

View Template →
Help Desk Ticket Resolution SOP

Coming soon - Standardize how your team handles, prioritizes, and resolves support tickets.

Software Installation SOP

Coming soon - Document how to properly install and configure software for end users.

IT Onboarding SOP

Coming soon - Complete checklist for setting up new employee systems and accounts.

System Backup SOP

Coming soon - Ensure reliable backup procedures for critical systems and data.

Software Update Deployment SOP

Coming soon - Safe procedures for testing and deploying software updates.

Stop Writing SOPs. Start Capturing Them.

Folge automatically captures your workflow and creates visual, step-by-step SOPs in minutes—not hours.

1
Capture

Just do your work. Folge captures every step automatically with screenshots.

2
Edit

Add annotations, arrows, highlights, and descriptions to clarify each step.

3
Export

Export to PDF, Word, HTML, or your knowledge base. Ready to share instantly.

System Requirements: Windows 7 ( partial support), 8, 8.1, 10, 11 (64-bit only). OSX > 10.10. Available in 🇬🇧, 🇫🇷, 🇩🇪, 🇪🇸 , 🇮🇹, 🇳🇱, 🇵🇹/🇧🇷 and 🇯🇵 languages.

Free to try • Pay once, own forever • 100% local and private

Drawing Moonlanding

Start creating your documentation right now!

Folge is a desktop application. Download and use it for free forever or upgrade for lifetime features and support.

Looks like you are on mobile phone. Click here to send yourself download links for later
System Requirements: Windows 7 ( partial support), 8, 8.1, 10, 11 (64-bit only). OSX > 10.10. Available in 🇬🇧, 🇫🇷, 🇩🇪, 🇪🇸 , 🇮🇹, 🇳🇱, 🇵🇹/🇧🇷 and 🇯🇵 languages.
The Gold Standard Of Guide Creation
Jonathan, Product Director